HP 301XL/CH564EE Colour



COMPATIBLE WITH


  • DeskJet 1000
  • DeskJet AIO 1512
  • DeskJet AIO 2540
  • DeskJet AIO 2542
  • Envy e-AIO 4500
  • Envy e-AIO 4502
  • Envy e-AIO 5530
  • DeskJet 1050
  • DeskJet 1514
  • DeskJet 2050a series
  • DeskJet 2050/s
  • DeskJet 2054
  • DeskJet 2512
  • DeskJet 2514
  • DeskJet 2543
  • DeskJet 2544
  • DeskJet 2547
  • DeskJet 2548
  • DeskJet 2549
  • DeskJet 3000 series
  • DeskJet 3052a
  • DeskJet 3054a
  • DeskJet 3057a
  • DeskJet 3059a
  • Envy 4503
  • Envy 4504
  • Envy 4507
  • Envy 4508
  • Envy 5532
  • Envy 5534
  • OfficeJet 2620
  • OfficeJet 2622
  • OfficeJet 2624
  • OfficeJet e-AIO 4632
  • OfficeJet e-AIO 4634
  • OfficeJet e-AIO 4636
  • DeskJet 1050a
  • DeskJet 3050a
  • DeskJet 3055a
  • Deskjet 2510

FAQs


The cartridge is remanufactured and is not counterfeit. Some HP printers will write empty to a cartridge when it is finished. Upon installation the printer has detected the cartridge has been previously used by reading the data stored on the microchip located underneath the cartridge. This remanufactured cartridge has gone through rigorous inspection, cleaning and refilling processes to produce a quality alternative branded product.
Was this answer helpful?
Check the cartridge is the correct model for the printer. HP manufacture many different cartridges, which look the same, but are not always interchangeable. If the cartridge is the correct one for your printer, remove the cartridge, and wipe the gold coloured electrical contacts with a tissue, before reinstalling the cartridge (see below).
Was this answer helpful?
The cartridge may have an electrical fault. Return the cartridge to your store for a replacement.
Was this answer helpful?
The printer has a cleaning cycle designed to remove air trapped in the cartridge’s printhead. Use this cleaning cycle according to the instructions for your printer.
Was this answer helpful?
If you believe the cartridge is OK, try wiping the printhead on the cartridge with a moist tissue. (Deionised water is best to moisten the tissue, some hard tap water may make the problem worse). Wipe the printhead from front to back until you get a black line, or a three colour line on the tissue. Reinstall the cartridge and try again.
Was this answer helpful?