I have installed a remanufactured HP364/920 cartridge and the screen states the product is counterfeit or used

Monitor screen (click image to enlarge)

The cartridge is remanufactured and is not counterfeit. Upon installation the printer has detected the cartridge has been previously … Continue reading →

Remove the transport clip, and use to seal the empty cartridge you are replacing. Send the old cartridge back for remanufacturing. Put the replacement cartridge into the printer and close the cover.
Q. I have installed my cartridge but the printer … Continue reading →